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SHIPPING POLICY

Shipping Overview

At GlowMuse Beauty, we take pride in delivering premium beauty essentials with care and efficiency. Our team processes orders swiftly to ensure your carefully curated makeup and skincare products reach you in pristine condition. Whether you're stocking up on daily essentials or exploring themed collections, every order is handled with meticulous attention to detail. We partner with trusted carriers to provide reliable shipping solutions tailored to your needs.

Shipping Timeframe

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery times vary based on your location and selected shipping method. For domestic shipments, please allow 3-7 business days after processing. International deliveries may require 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these timelines, but we'll proactively notify you of any significant delays.

Shipping Costs

We offer transparent shipping options designed for flexibility:

  • Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
  • Free Shipping (10-15 Business Days): Automatically applied to orders of $60+

All prices are in USD. During checkout, you'll see real-time shipping cost calculations based on your cart value.

Shipping Regions

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian markets. Some restrictions apply to remote areas or regions with complex import regulations. If your country isn't available at checkout, please contact [email protected] for potential alternatives. We continuously evaluate expanding our delivery network to serve more beauty enthusiasts globally.

Order Tracking

Once your order ships, you'll receive a confirmation email containing:

  • A unique tracking number
  • Direct links to carrier tracking systems
  • Estimated delivery windows

Track your package anytime through our website's "Order Status" portal or the carrier's tracking platform. International shipments may show limited updates until reaching your country's customs facility.

Delayed or Lost Shipments

While we strive for seamless deliveries, occasional delays may occur due to weather, customs inspections, or carrier logistical challenges. If your package hasn't arrived within 5 business days of the estimated delivery date, please:

  1. Check tracking for recent updates
  2. Contact your local post office (for international shipments)
  3. Email [email protected] with your order number

We'll collaborate with carriers to locate your package or arrange replacements for confirmed lost shipments within 30 days.

Customs & Import Duties

International customers may be subject to customs fees, taxes, or import duties determined by your country's regulations. These charges are the recipient's responsibility and are not included in our shipping costs. We declare all packages at actual value with accurate product descriptions to facilitate smooth clearance. For guidance on potential fees, consult your local customs office before ordering. Unfortunately, we cannot reimburse these third-party charges or adjust declared values.

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GlowMuse Beauty – Premium Makeup & Skincare for Face, Eyes, and Lips
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